Your data security is important

Townsend Cole Group protects all of your personal and financial information.

How you are protected

Townsend Cole Group adheres to a strict Privacy Policy covering all personal data collected from visitors to our web site. It defines the type of personal data we collect, how we collect it, how we use this data, and how we share it, in strict compliance with General Data Protection Regulation (EU) 2016/679 (“GDPR”).

Our Privacy Policy applies to all personal data we collect and use in connection with our ongoing professional relationship with clients, and visitors to our web site.

For the purposes of this Privacy Policy:

  • “Townsend Cole Group”, “we”, “us”, and “our” all refer to Townsend Cole Group.
  • “Personal data” refers to any personal data that could be used to identify you, including your name, contact details, taxpayer identification number, Townsend Cole Group account number or account balance, or other online identifiers including your Internet Protocol (IP) address. It does not include data collected which cannot be used to personally identify you, such as anonymous aggregate data.
  • “Townsend Cole Group” is defined as a “data controller” that is responsible for determining how your personal data is retained, stored or utilized.

This Privacy Policy is subject to change without notice at any time.

For questions concerning Townsend Cole Group’s Privacy Policy, or how it pertains to your personal data, please contact us at info@townsendcole.com.

What data we collect and how we use it

The first time you establish contact with Townsend Cole Group via our web site, you are required to provide your name, email address and telephone number. Townsend Cole Group uses this information to record your interest in our service and to provide you with information that you specifically request.

Townsend Cole Group may share this personal information with other departments within the  company in order to respond properly to inquiries that are beyond the scope of our initial response team and that must be addressed by another department with greater expertise.

Third parties

Townsend Cole Group maintains a strict policy of never sharing your personal information with any third party, unless it is otherwise mandatory. For example, we may be required to provide personal information to product providers in order to purchase their products on your behalf.

How we protect your personal information

The internet is not a secure medium. Townsend Cole Group therefore follows “secure computing” practices to ensure that all information provided to us is protected via comprehensive security protocols.

Townsend Cole Group restricts access to your personal information to only those company personnel with a specific professional need who have been specifically authorized. All of our databases are stored on servers with strong firewalls to prevent outside access, and all data is protected utilizing military-grade encryption algorithms.

Consent to use

By providing your personal information, you consent to its use and storage by Townsend Cole Group, in accordance with the terms of this Privacy Policy as stated above.